As the sun sets on 2019 I am in reflective mood, turning my thoughts back to the last twelve months as I prepare for the Christmas break.

In some respects, 2019 has been in tough year.

In February we lost one of the leaders in our field, Susan J Ellis.

Volunteer engagement professionals around the world lost an advocate and a friend, someone who was as fearless in her evangelism for what we do as she was in challenging us to grow and move forward.

Susan was also my mentor and my friend for more than twenty years. With her death I lost someone who was incredibly important to me.

Then, just a few weeks after Susan’s death, my mum died. Mum had been taken into hospital with suspected jaundice just after Valentine’s Day. It turned out to be cancer. She lasted just eight weeks before the disease took her. It was – and still is – a massive shock to me and my family.

My mum
My mum

Losing two people who shaped my life up until now – albeit in different ways – was a real kick in the guts. Needless to say that by late April I was ready for 2019 to be over!

This year has also had its challenges on the work front. If you ever thought the life of a consultant was one that led to riches, let me tell you now that you are very wrong! Hearing of my work trips to other countries may sound like I lead a glamorous life (and I am certainly very fortunate for), but the current climate for business means I’m squeezing the financial margins all the time. International work is simply a necessity when work at home is scarce.

Some of the recent challenges in the UK are:

  • The legacy of the years austerity and resulting tight budgets for things like training and development
  • Uncertainty and nervousness caused by Brexit
  • The low strategic priority many organisations give to volunteering, which means the idea of engaging a consultant to develop volunteer engagement is off many people’s radar
  • The sometimes extremely long decision making timeframes organisations go through when they do want help – the record so far is about eighteen months from enquiry to delivery!

Of course we all have challenges and I’m not looking for sympathy or a pity party. I’m simply being honest about the challenges of what I do as I look back on the year that’s gone.

Of course it hasn’t all been doom and gloom, far from it. Running a one-person volunteer management training and consultancy business for more than eight years has been a rollercoaster ride with many more ups than downs.

Whilst 2019 was the first time in five years that I didn’t visit my beloved Australia, I did go to Canada twice and the USA three times (albeit briefly – two visits to the States were barely forty-eight hours long!). It was an immense privilege to:

  • Co-present the opening volunteer engagement plenary and run workshops at the Points of Light conference in St Paul, Minnesota
  • Deliver the opening keynote address to the Volunteer Management Professionals of Canada / PAVRO conference in Ottawa
  • Work with an amazing team at this years “The Future is Now: Tech trends” hybrid conference, broadcast from Hamilton, Ontario
  • Make my first visit to South Dakota to present at a state-wide volunteer management conference in Sioux Falls
  • Work with the wonderful people at the Minnesota Historical Society again
  • Deliver workshops in Ontario for some fantastic clients (I just missed filming of The Handmaids Tale outside the training venue by a few hours!)

Whilst it always sounds like the majority of my time is spent overseas, the reality is that I mainly work in the UK. I’ve had some wonderful clients this year and met some amazing people doing excellent volunteer engagement work. I’ve been to Scotland and Northern Ireland (hint hint Wales!) and all across England. What I see and hear from the volunteer managers I meet is inspiring and invigorating, giving me huge pride to be a part of this amazing profession.

To all of my clients a huge thank you for hiring me in 2019. I hope you’ll have me back in 2020 (hint hint)!

To everyone I have met, trained and spoken with, thank you for your time, energy and commitment. I look forward to seeing what you achieve next year.

To anyone I didn’t work with in 2019, well bookings are open now for 2020 so get in touch and let’s make it happen!

Finally, this will be my last article of 2019 with the next one going live on 10 January 2020. Thank you to all of you have have visited my blog and read the articles I have published over the last twelve months. Your continued support is both humbling and very much appreciated.

I wish you all a restful and enjoyable holiday and look forward to engaging with you throughout 2020.

An image saying thanks and goodbye
An image saying thanks and goodbye

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